Customer Testimonials
A great experience. I was treated as a valued customer in all stages of the sales process. Definitely will refer others to come for the experiens.
I had my vehicle towed to Allen Samuels after it died a few days after having it another VW dealer for some recall work. Allen Samuels discovered the remnants of a plastic glove in the fuel tank among several issues related to the work done including the recall not being shown as completed. After I explained what happened to the service director Robert, he assured me that they would work with Volkswagen to get the repairs covered or do it out of pocket as a good will service. I can't begin to thank him and the entire team at ...
Great staff! Friendly environment! They made absolutely sure my payments remained affordable and got me in a car WORTH drving. I am Definitely bringing my business back to this location. THANKS SCOTT FARRIER AND CHRIS!!!
This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.
They got me in quick, same day and even faster turn around time on my service work! Thank you so much. You guys are awesome.
David made this experience easy. He was very knowledgeable about the car and didn’t make me feel pressured. Over all everyone at the dealership was kind and appreciative of my business. Will make sure to come back for our next car purchase.
Cam is one of the best salesman! He is always so helpful and informative. He did such an amazing job working on getting me a car! Would highly recommend!
Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!
They fixed the recall issue. My problem is they said the technician noticed a strange noise when shifting from reverse to drive. However they never contacted me. Since the car was in the shop it would have been nice to get a call and I could have approved them to at least look into the issue. Now I’ll have to totaled it in again.
Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!
These guys KNOW THEIR STUFF! I will be coming back!
Jeremiah is so friendly! Great customer service! Great experience here!
Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.
Darren was polite, informative, knowledgeable, if there was something he wasn't sure of, he would immediately go find the info for us. He was a "No Pressure Salesman". We like that. He visited with us like we were old friends. He understood our dislike for the new sensor technology. (It's useless on our country, dirt roads. We also feel we need to drive the veh ourself, not have a veh take away our reflexes and attentiveness. And, Yes, they can be turned off. But why pay thousands for something we don't need!) So, Darren showed ...
We have had several dealings with Darren& he is Always fair& honest. Allen Samuels vw is Very Luck to have him on their team!& that being said they have been great to work with as well! We HIGHLY recommend BOTH!
Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW
Jeremiah Sharp is amazing, very personable, knowledgeable and helpful. I would highly recommend to friends and family.
Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!
I really enjoyed my experience here with Darren In sales and Rob in finance. The was in good condition and I did not into any surprises. Overall great dealership and I will return.
I had a great experience with your salesman Jeremiah Sharp. Thanks Gordon j
Great experience! Talked with Jeremiah. Great young man! Just started thinking about a new car. Heard you have a great service department! Great vehicle! Great selection!
Awesome customer service. Isaac made the process very easy, and answered all my questions. Very nice guy and very good at what he does. 10/10
Isaac was so helpful with the purchase of my first car, he took the time to explain the process and helped me choose the car that would best fit me! Over all extremely happy and will be coming back
Isaac was so helpful with the purchase of my first car, he took the time to explain the process and helped me choose the car that would best fit me! Over all extremely happy and will be coming back
Isaac Valencia is an excellent employee. He helped me out to get my dream car and he explained every single detail and perks about the car I was getting. over all I was more then satisfied with my purchase. One of my daughters is turning 18 and we will definitely come back so she can get her dream car juts like me.
Isaac Valencia was the best salesman I’ve dealt with in my life! He treated me with the upmost respect and gratitude. 10/10 would recommend him to be my salesman every time!
First car buying experience where i was actually excited and happy and thats all thanks to isaac valencia! Definitely recommend going to him hes friendly and will help you!
It was great working with Isaac to purchase my Cross Sport! The process was quick and easy from start to finish. Allen Samuels VW is 10/10!
This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!
Service was easy to schedule and the car was in and out with no problem.
Dealing with Allen Samuel's was the easiest car deal that I have ever done. I live in MS and it was worth the plane fair there. The staff was great and most of all there was no hidden charges. What we agreed to on the phone was what I got. I would recommend them to anyone. Thanks guys and I love my new Atlas Cross Sport !
Wasn't really looking to trade up yet. They made me a great deal.
The whole process from the time I walk in and to signing the deal was the most stress free process I ever had when purchasing an automobile. Thank you!
Mike was nice.Anthony was not nice to me or is coworker.He didn't know about my warranty benefits. My car was not cleaned.
Everyone was courteous and knowledgeable. Finance Dept. was exceptional - felt so comfortable with no pressure. Best car purchasing experience I've ever had.
Very friendly and speedy service! Everyone was informative and helpful as well!
Service desk person - Anthony Rounds - was Professional courteous and timely!
Amazing people amazing atmosphere! It’s truly nice to come somewhere where you are remembered and get a warm welcome when you do arrive. Snacks and refreshments are a great bonus to have now while waiting along with the coffee/ milk machine!
Always a pleasure dealing with the Allen Samuels team. Quick diagnoses of most issues and never any gotchas when it comes time to settle the bill.
I had an amazing experience with Allen Samuel's volkswagen. Scott was not pushy at all and very helpful!
Excellent service department, thorough inspection for my purchase at another dealership. Pricing was competitive and I will continue utilizing Allen's for my car servcies.
Purchasing a car was great but getting an oil change was a long process even with an appt. i scheduled an oil change and it took two hours.
Everyone was very helpful and informative about my repairs. My wait time was not long and my issue resolved! I will get all my service at Allen Samuels.
Ryan, Anthony, and Robert are so rude and sarcastic to me that I feel just like family. They listen to my stories and laugh at my jokes. Every time I drive my Wolfsburg in they are always excited to greet me...and get a look at it...and tell me how awesome it is. The ONLY time they get more excited is when I drive the Routan SEL Premium into the service bay. They make me feel like a king!
It was such an easy process from start to finish! Jeremiah was so helpful and listened to our needs. Chris in the finance department explained everything thoroughly and they honored everything they said they would do. We love our Atlas and this experience made our first experience with VW exceptional. If you want an honest and respectful experience when purchasing a vehicle this dealership should be your first and only stop!
Oil change tire rotate too way too long. I was waiting in lobby for hours. Yep too long of a wait for someone waiting in lobby
The manager is absolutely amazing. Highly relational and I left feeling encouraged. It makes me want to always drive a VW! I have had a great experience every time I visit VW Edmond.
Anthony made the difference. He is very nice, honest, quick. I will work with Anthony again. The communication from him was great. Anthony kept me informed through every step of the process.
Best car buying experience I’ve had! They gave me a fair offer on my trade, made sure we were comfortable during the paperwork part and did everything with a smile! I’ll recommend to friends and family
Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.
It is customer friendly, clean environment, good salesperson, good service. I am pleased. I would recommend the dealership to my family and friends. I love my Jetta!
I left with a nail in my tire and a flat the next day after service. Also didn’t receive complimentary vacuum like listed on my invoice. Other than that my service was okay.
Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service
I found all the personnel I worked with to be very responsive to my questions. Each time I called or sent a text message I was able to speak to someone.
Wait time was long and I had to see if my car was done myself, no one told me it was finished. Wasn't informed if fluids needed to be done or anything else. Just found a torn mud flap that needs to be replaced which could have been told to me then.
I've only been in for repair and new vehicle service work. Anthony, Ryan Blackwell, and Robert Benge have always been courteous and helpful. Also, someone greets/welcomes you at the door...nice.
Great service, took a while before I was able to get checked out.. overall enjoyed the process and the timely manner for the oil change
Top notch customer service! Did a great job and I will certainly be back. Completed service quickly and the waiting area was comfortable and clean!
Oh my gosh my last review went through in error please use this one Jeremiah was an absolute pleasure to work with we were in and out fast and easy no pressure at all.
Jeremiah was an absolute pleasure to deal with, no pressure at all. My husband and I were in and out so fast with complete purchase of new car. Thank you
Best car buying experience I’ve ever had. We absolutely love our new atlas cross sport. The entire team at Allen Samuels VW are the best.
My favorite service department! Always helpful, knowledgeable and fast. Always happy to take my car here for whatever it needs. It’s a great service department
Scheduled the service online and the drop off and pick up were timely and easy. Some issue with the computer delayed the printing of the paperwork but aside from that it was as expected.
I stopped in to test drive a VW iD.4 Met with Issac, the electric car specialists He could not have been nicer or more prepared I am now a proud owner of a new electric car It has exceeded my expectations I would recommended this Dealership without any reservations
Every visit is filled with joy and comfort! The service staff is truly exceptional and world class in every way. Thank you for a great experience
Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.
It was my first time bringing my car to Allen Samuels for service. I will never take my car anywhere else. They were helpful, prompt and much less expensive than I expected. I was told the techs who were supposed to do my transmission flush on Saturday wouldn't be in due to Memorial Weekend, but two employees stayed until midnight Friday to ensure my car and another still received the service. That is amazing customer service
Loved the experience at Allen Samuels- friendly knowledgeable staff and great atmosphere - would recommend to anyone 5 stars
Very positive atmosphere & friendly staff- from sales to finance was a wonderful experience. Would recommend this dealership to anyone. Love my CPO 2018 GTI
I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!
Great customer service. Buying the Atlas was easy and stress free. Darren, Cody, and Robert, thank you for making this an easy car buying experience. My wife loves her car. I highly recommend this dealership if you're looking for a new VW.
I received fast and courteous service. That is reason I drive all the way from Yukon to get my oil changed. Fantastic place to purchase a car.
The best buying experience I’ve had yet. These guys are extremely professional and strive to make the deal you want. They never made us feel pressured and gave us their best deal upfront. It was worth going to Oklahoma from Texas!
After discussing our concerns, they took care of us promptly and properly. It took us a bit of persistence to find resolution but all was well after we came to an understanding.
Coming here for service since I moved from TX a few years back. People are great all around. Ended up buying another VW. Honorable dealership.
I would like to start out by saying that we had a great experience at Allen Samuel dealership. The customer service was excellent!! Isaac was our salesman who did a awesome job and very professional. Rob In the Finance Dept was very helpful and professional as well! I will highly recommend anyone to come see you guys for a vehicle!...Carmen S.
Great group of folks to deal with provided an easy buying experience.
Sales Rep (Holly Ann) was very helpful and made our buying experience enjoyable. We made our deal via phone and drove 350 miles to complete the transaction.
Allen Samuels goes above and beyond any dealership we've ever encountered. They make the entire car-buying process extremely easy and enjoyable. Hollie Anne did an amazing job from start to finish. She was very professional, considerate of our time, and really went the extra mile to ensure we were satisfied customers. This is our third vehicle we've purchased through Allen Samuels and we will continue using them. I highly recommend and praise them to everyone!
Great dealership to buy a Volkswagen at. Darren was super nice and helpful in assisting us with buying a car. Would recommend if your looking to buy a VW.
Allen Samuels' team is great! They were very professional and helpful and made our car buying experience wonderful! I've already recommended friends to them!
Love my new Atlas! Scott and Chris were great to work with! No pressure, would highly recommend this dealership! Even the finance department was easy to work with!
Quick, easy, smooth vehicle trade-in and purchase. Friendly and knowledgeable staff. Appreciate Issack and Robert's attention to details. Nice atmosphere - clean and organized.
Isaac was very hospitable and knowledgeable. He made me feel like a member of the Allen Samuel's VW family. The gentlemen in the finance office used their expertise to get me exactly what I wanted which was: use VW Credit, zero down, and keep my monthly payments as close to what I was previously paying as possible - they accomplished it all! Thank you.
They were friendly and informative. We received great help and cooperation. They informed us on things we needed to know and treated us kindly. It was the easiest car buying experience I've had so far.
I am repeat customer to Allen Samuels and I always have a great experience. I feel that I was matched with a car that fit my needs and the customer service was friendly and informative.
The sales staff and financing department were all very friendly. The buying process was painless. Their service and warranty offerings were beyond what we expected.
Our Salesman did such a great job very down to earth! The experience was one of the best we have ever had everything was straight forward didn’t have any problems through the whole process! Highly recommended them to anyone
Great experience, they were super helpful and made this buying process super easy and I will make sure to let all of my friends know about the great service they gave me!
James went above and beyond to personalize my visit; that made the whole car buying experience easy, painless, non pressured; and actually fun! We love our previous VW and are already falling in love with our new one! Great car and great team at Allen Samuels! I'd reccomend anyone looking to buy a great car with an awesome service team, make this your first stop! Thanks James!!
Mr. Evans made me feel right at home. So glad to have visited Allen Samuels for my VW service! I’ll certainly return for my next service and when my family needs a new vehicle! 😀
Leave Us A Review
