The service department at Allen Samuels VW was fantastic to work with. Their customer service was great and they were willing to take the time to explain what was wrong and what needed done. I am always skeptical about trusting a service department, but the folks at Allen Samuels made me feel very comfortable and confident going above and beyond to even take photos to show what was needed. The sales department can make one sale, but a good service department can keep you coming back - with great service like this, I will be sticking with VW.
The pre owned sales manager was incredible to work with. All staff were friendly and helpful, but not pushy at all. Highly recommend and would do business again.
Megan was very good. Brought my Atlas in for a problem and your service dept discovered an unrelated issue. Definitely coming back to your dealership.
Purchased a 2020 Atlas Cross Sport for the family. We couldn't ask for a more comfortable environment than Allen Samuels Volkswagen provided while purchasing a vehicle. Ask for Lexi!!!
Super fast and efficient work. I've had my car worked on at this business 2 times and they have always gone out of their way to make sure I was taken care of. Highly recommend!
We had a hard shift issue when the car was cold and Ryan as well as everyone else in service was great. Ryan called and text to keep me in the loop of the repair. Very glad they could get me fixed up.
Fast friendly service, trustworthy and dependable! It’s been a pleasure to bring my Jetta back to get worked on each time it needs a service!
Excellent service rep and a nice waiting area. Took an hour for service. The online registration for service is quick and easy or you can just show up
Great Service! Ryan was very helpful and took his time to show me another vehicle in the lot. Might consider purchasing it in the nearby future!
Ryan is great...takes care of things every time...still miss the days of loner cars! For some reason this review has to be at least 25 words long to register...that’s annoying.
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