Customer Testimonials
Jeremiah was very helpful and strait forward from the start. He answered my questions promptly and kindly and was very helpful & willing to find exactly what I wanted. He assured me throughout the process that everything would be exactly as he said it would be when I arrived at the dealership and it was, I was in and out in 15 minutes. I'd also like to throw in that the manager (I believe..the man who drew up my paperwork) was FANTASTIC and hilarious. He made the process so fun and laid back. The dealership even tinted my windows ...
Excellent experience with the team from the trade appraisal, sales, to financing. No surprises along the way and no sales gimmicks. In and out with a sporty new ride to haul the kids because “I’m not like a regular mom, I’m a cool mom.” Thanks Team for keeping me “cool” in my new Tiguan!
Allen Samuels is always thorough during tune-ups and with maintenance. The best part is how friendly they are. They truly care about their customers!
Easy to work with, good service and comfortable waiting area. No problem getting in for express service
Very helpful and professional.
I was very happy with my service. Blythe kept in touch with me abd provided a loaner car to me when it took longer then expected.
Great job replacing my beetle touch screen. Final price was less than initial quote and staff is super friendly and accommodating.
great service, good people.
Great service once again. Ash Was so helpful. Definitely recommend working with this dealership.
Excellent courteous service. Mr.Williams made it a great experience. Efficient and fast service. Would definitely recommend to our friends
Jeremiah, our salesperson was both personable and helpful. We appreciated his forthright demeanor and professionalism. Our car buying experience could not have been more smooth.
Allen Samuels VW was extremely efficient, had pleasant employees, and did everything right the first time. What more can you ask for?
Service department was friendly and easy to get vehicle in for an oil change. Great special with the fundraising event, good for the community aspect too.
Went to a few different places. I worked with Ash and Pat and couldn’t be happier with the experience!
They are an amazing place to go to get anything done with your car! The Service department is amazing and fast ☺️
We had a great experience with Allen Samuels. They worked hard to get us an interest rate and payment that we were comfortable with! They stayed in contact with us throughout the process and went the extra mile.
The women who check you in and out are so helpful knowledgeable and courteous. The car wash is such a nice touch. I will be back.
They take great care of my family and my vehicle. Never have to worry
super fast, friendly and customer oriented the guy i dropped my vehicle off with and the service rep. Blythe
Allen Samuel staff is always friendly and curteous. I really appreciate the quick, quality service they provide. I love being greeted by Norris in the service garage!
Great service and communication during the entire process. Found a slot to get our car in and was very helpful
First time at this dealership and they were very professional. Maigen Jernigan was very helpful.
friendly staff, quick service, and all around a great place to get your car serviced and taken care of
The EASIEST purchase and friendliest staff! I can not stop telling everyone how great this place is! A pure gem in okc!
Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!
Everything went well. Quick, on schedule and out the door. The only thing that could have been better would have been if I could have taken the really cool complimentary coffee machine w/ me!!! 🙂
Great Service from a great staff! I received quality care at an appropriate pace for the job being done! Thanks to Allen Samuels on your great service!
This was by far one of the best car buying experiences we have had. William and Pat were very accommodating and a pleasure to work with. I think it took a total of 3 hours to sign and drive. Thank you for the great service at Allen Samuels Pat Hope and William!
The staff was incredibly helpful and kind. I will definitely be back when I need something
KEEP UP THE GOOD WORK ! VERY PROFESSIONAL. THANKS FOR EVERYTHING!
Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…
Awesome experience!!! No other dealership for me or my family! Scott Farrier was awesome as always!
Took my vehicle to get serviced. I walked away fully satisfied. I totally recommend this location.
They're such a friendly and considerate staff. They listened to everything I was wanting to accomplish and kept me informed during the whole sales process without being pushy, at all. I'm very impressed and I highly recommend them for your next vehicle!
They bent over backwards to make my experience a good one. And that’s all I have to say.
Friendly people, best Service with a very welcoming attitude and a smile on their faces that makes feel very comfortable coming back. They do the work in a timely manner and a professional way
Excellent service and customer updated.when there was a delay in completing the work on scheduled time.
They found the real issue and saved me money on the repair! I'll be back!
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Paige was great, just think that the oil change took a bit longer than expected.
I would definitely recommend Allen Samuels Volkswagen. Everyone is friendly, polite and very professional.
I work night shift and once I told Isaac that, he got all of my paperwork together in order for me to get in and out within an hour. I’ve never gotten through the car buying experience so fast! Pat, the manager was also great and did the finance paperwork for me because their finance person was running late! This was the best experience I’ve ever had buying a car!
Great diagnosis of issues and happy they aren't as bad as I thought. Parts ordered and assisted in prioritizing maintenance needed to have vehicle safe for the roads
Allen Samuels Volkswagen is always quick to get my car in for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work whenever I need anything done.
Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access
Absolutely the most stress free car purchase ever. They even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance.
Quickly diagnosed, got the part, and fixed the problem. I was able to get in and out on a Saturday in less than two hours.
Recently had some warranty work done. Can’t say enough about how awesome and knowledgeable my service advisor, Krystal was!
The service was good and every question was answered probably. The service person knew the exact problem of the car and gave the available option to solve it.
The rep Krystle was super polite, a great communicator. She talked me thru the tire rotation options and went the extra mile to find one missing valve cap!
Great and amazing service and atmosphere as literally everyone are ready to help at all times, I’m so glad because I feel like I’m home whenever I go there! Thanks 🙏🏻 we have been a VW family for ages!
We live in Enid, My husband brought our 2014 Beetle to OKC for a recall notice on an airbag!! Your Dealership took care of the service in a timely manner!! My husband was back home here in Enid - shortly after noon!!! Thanks for taking care of our bug -
Had a great experience while getting my car worked on. Would recommend it to any one! It was quick and they provided a nice waiting area during the interim.
very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends
I am in OKC fairly regularly with business and family. So this time I have my wifes commuter. Need to get it serviced. So after a terrible experience at OKC VW dealership yesterday. I contact AS VW near Edmond. Got an appointment, showed up and they got busy. Super efficient from start to finish. Special shout out to Norris E., great customer relations, made my wait quite pleasant. Obviously AS VW will be my go to when I have one of our VW's up in Oklahoma with me.
Just left there in my new Jetta. Cam was great. Worked with me in all my car buying needs. Highly recommended.
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!
Darren Martin was amazing! Very professional and down to earth; made the buying process fun and exciting. Very smooth process and experience. LOVE the vehicle we purchased!
I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done.
Every time it is the same level of courtesy, communication, and caring. Always explain everything in detail. The good the bad and the ugly. Always in communication from the time you check in. People are always offering coffee, updates and are you ok.
I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment.
I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.
Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase.
Best place to buy a car from! They will go above and beyond for you! Anthony in the service department really helped our family while my car was in for repair. He had great communication with us so we always knew what was going on. Thank you!
Anthony did an amazing job and communicated well. Pricing was fair for services rendered. All staff were excellent, professional, and kind. I will continue to come to Allen Samuels VW.
All the people that helped me there at the dealership was great, it was an awesome experience, very professional and friendly, will definitely do business with them again.
I knew what I wanted and Isaac provided it. He was a pleasure to work with. I got what I wanted for the price o was willing to pay given the current market. 3 hour sale start to leaving tops. Thanks Isaac
Best service, attitude, price, communication and caring people I have ever dealt with in this business. They are family oriented and they treat you like family!
Anthony was a help with my car and everyone was very friendly and they nice catering to my great granddaughter 5 and full of energy
Anthony helped me and he was great! He was very easy to communicate with. So happy to have a VW service center closer to home.
A great experience. I was treated as a valued customer in all stages of the sales process. Definitely will refer others to come for the experiens.
I had my vehicle towed to Allen Samuels after it died a few days after having it another VW dealer for some recall work. Allen Samuels discovered the remnants of a plastic glove in the fuel tank among several issues related to the work done including the recall not being shown as completed. After I explained what happened to the service director Robert, he assured me that they would work with Volkswagen to get the repairs covered or do it out of pocket as a good will service. I can't begin to thank him and the entire team at ...
Great staff! Friendly environment! They made absolutely sure my payments remained affordable and got me in a car WORTH drving. I am Definitely bringing my business back to this location. THANKS SCOTT FARRIER AND CHRIS!!!
This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.
They got me in quick, same day and even faster turn around time on my service work! Thank you so much. You guys are awesome.
Cam is one of the best salesman! He is always so helpful and informative. He did such an amazing job working on getting me a car! Would highly recommend!
Isaac Valencia is an excellent employee. He helped me out to get my dream car and he explained every single detail and perks about the car I was getting. over all I was more then satisfied with my purchase. One of my daughters is turning 18 and we will definitely come back so she can get her dream car juts like me.
David made this experience easy. He was very knowledgeable about the car and didn’t make me feel pressured. Over all everyone at the dealership was kind and appreciative of my business. Will make sure to come back for our next car purchase.
Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!
They fixed the recall issue. My problem is they said the technician noticed a strange noise when shifting from reverse to drive. However they never contacted me. Since the car was in the shop it would have been nice to get a call and I could have approved them to at least look into the issue. Now I’ll have to totaled it in again.
Jeremiah is so friendly! Great customer service! Great experience here!
We have had several dealings with Darren& he is Always fair& honest. Allen Samuels vw is Very Luck to have him on their team!& that being said they have been great to work with as well! We HIGHLY recommend BOTH!
Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!
These guys KNOW THEIR STUFF! I will be coming back!
Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.
Darren was polite, informative, knowledgeable, if there was something he wasn't sure of, he would immediately go find the info for us. He was a "No Pressure Salesman". We like that. He visited with us like we were old friends. He understood our dislike for the new sensor technology. (It's useless on our country, dirt roads. We also feel we need to drive the veh ourself, not have a veh take away our reflexes and attentiveness. And, Yes, they can be turned off. But why pay thousands for something we don't need!) So, Darren showed ...
Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW
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