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Robert Benge

Robert Benge

Service Director
159 Reviews
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Cody Grove

Cody Grove

General Manager
107 Reviews
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Ryan Blackwell

Ryan Blackwell

Service Advisor
92 Reviews
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Norris Evans

Norris Evans

Customer Relationship Manager

Certified
89 Reviews
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Dennis Self

Dennis Self

General Sales Manager
52 Reviews
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Jeremiah Sharp

Jeremiah Sharp

Sales Professional

Certified
40 Reviews
View Bio
Isaac Valencia

Isaac Valencia

Sales Professional

Certified
25 Reviews
View Bio
Domingo Garcia

Domingo Garcia

Marketing Manager
24 Reviews
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Michael Brown

Michael Brown

Automotive Technician
11 Reviews
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Daniel Smith

Daniel Smith

Shop Foreman
10 Reviews
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Christopher Bryant

Christopher Bryant

Automotive Technician
9 Reviews
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Joseph Lechwar

Joseph Lechwar

Automotive Technician
9 Reviews
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Darren Martin

Darren Martin

Sales Professional
8 Reviews
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Andy Thrift

Andy Thrift

Automotive Technician
7 Reviews
View Bio
Ryan Self

Ryan Self

Inventory Manager
4 Reviews
View Bio
Scott Farrier

Scott Farrier

Sales Professional
3 Reviews
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David Labonte

David Labonte

Sales Professional
2 Reviews
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Anthony Rounds

Anthony Rounds

Service Advisor
2 Reviews
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Cameo Smith

Cameo Smith

Sales Professional
2 Reviews
View Bio
Faith Goodman

Faith Goodman

Receptionist
1 Review
View Bio
Taylor Rankin

Taylor Rankin

Receptionist
1 Review
View Bio
Darnell Small

Darnell Small

Receptionist
1 Review
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Chris Biltoc

Chris Biltoc

Sales Manager
View Bio
Jennifer Chandler

Jennifer Chandler

BDC Manager
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Robert Benge

Robert Benge

Service Director
Dealership Experience 4 years 11 months
Industry Experience 4 years 11 months
Recent Reviews

Jul 22, 2021

Dealership Rating
Employee Rating

I had my vehicle towed to Allen Samuels after it died a...

I had my vehicle towed to Allen Samuels after it died a few days after having it another VW dealer for some recall work. Allen Samuels discovered the remnants of a plastic glove in the fuel tank among several issues related to the work done including the recall not being shown as completed. After I explained what happened to the service director Robert, he assured me that they would work with Volkswagen to get the repairs covered or do it out of pocket as a good will service. I can't begin to thank him and the entire team at Allen Samuels for helping me out in this nightmare that was should have been a simple recall job. They completely room care of me and returned an nice clean vehicle. I will never make the mistake of taking my vehicle to another dealer no matter how booked up Allen Samuels is. After my experience it's easy to see why so many others are taking their cars to get serviced here.

Jul 16, 2021

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This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

Jun 29, 2021

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This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 24, 2021

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Mike was nice.Anthony was not nice to me or is...

Mike was nice.Anthony was not nice to me or is coworker.He didn't know about my warranty benefits. My car was not cleaned.

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Cody Grove

Cody Grove

General Manager
Dealership Experience 2 years 9 months
Industry Experience 12 years 5 months
My name is Cody Grove and I am the General Manager here at Allen Samuels Volkswagen. I have been in the retail automotive industry since I was a junior in high school. I was also raised in this industry. I started out as a Lot Porter and worked my way to General Manager. I have a passion for helping customers with the second biggest purchase of their life. I love what I do and I LOVE Volkswagen! I am here to help and serve the community of Edmond. I am married and have two beautiful children, a boy and a girl. I love playing golf and love spending time with my family.
Recent Reviews

Jul 02, 2021

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Had the best car buying experience! The salesman Isaac...

Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!

Jul 01, 2021

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Smooth buying experience. Isaac provided me with details...

Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!

Jun 30, 2021

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Very courteous and professional! I appreciate...

Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.

Jun 29, 2021

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Jeremiah Sharp is such a personable salesman. Obviously...

Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW

Jun 29, 2021

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Great place! So glad I went there to purchase my new...

Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!

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Ryan Blackwell

Ryan Blackwell

Service Advisor
Dealership Experience 5 years 6 months
Recent Reviews

Jun 29, 2021

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This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 23, 2021

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Very friendly and speedy service! Everyone was...

Very friendly and speedy service! Everyone was informative and helpful as well!

Jun 20, 2021

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Always a pleasure dealing with the Allen Samuels team....

Always a pleasure dealing with the Allen Samuels team. Quick diagnoses of most issues and never any gotchas when it comes time to settle the bill.

Jun 18, 2021

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Ryan, Anthony, and Robert are so rude and sarcastic to me...

Ryan, Anthony, and Robert are so rude and sarcastic to me that I feel just like family. They listen to my stories and laugh at my jokes. Every time I drive my Wolfsburg in they are always excited to greet me...and get a look at it...and tell me how awesome it is. The ONLY time they get more excited is when I drive the Routan SEL Premium into the service bay. They make me feel like a king!

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Norris Evans

Norris Evans

Customer Relationship Manager

89 Reviews
Certified
Contact Me
Dealership Experience 3 years 9 months
Industry Experience 29 years 10 months
Recent Reviews

Jun 29, 2021

Dealership Rating
Employee Rating

Great place! So glad I went there to purchase my new...

Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!

Jun 29, 2021

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This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

Jun 04, 2021

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Just took delivery of my 2018 GTI. !!Everyone is...

Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.

May 31, 2021

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It was my first time bringing my car to Allen Samuels for...

It was my first time bringing my car to Allen Samuels for service. I will never take my car anywhere else. They were helpful, prompt and much less expensive than I expected. I was told the techs who were supposed to do my transmission flush on Saturday wouldn't be in due to Memorial Weekend, but two employees stayed until midnight Friday to ensure my car and another still received the service. That is amazing customer service

May 26, 2021

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I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

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Dennis Self

Dennis Self

General Sales Manager
Recent Reviews

Jul 08, 2021

Dealership Rating
Employee Rating

The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

Jul 02, 2021

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Had the best car buying experience! The salesman Isaac...

Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!

Jul 01, 2021

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Smooth buying experience. Isaac provided me with details...

Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!

Jul 01, 2021

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These guys KNOW THEIR STUFF! I will be coming back!...

These guys KNOW THEIR STUFF! I will be coming back!

Jun 30, 2021

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Very courteous and professional! I appreciate...

Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.

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Jeremiah Sharp

Jeremiah Sharp

Sales Professional

40 Reviews
Certified
Contact Me
Dealership Experience 1 years
Recent Reviews

Jul 08, 2021

Dealership Rating
Employee Rating

The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

Jul 01, 2021

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Jeremiah is so friendly! Great customer service! Great...

Jeremiah is so friendly! Great customer service! Great experience here!

Jun 30, 2021

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Very courteous and professional! I appreciate...

Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.

Jun 29, 2021

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Jeremiah Sharp is such a personable salesman. Obviously...

Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW

Jun 29, 2021

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Jeremiah Sharp is amazing, very personable, knowledgeable...

Jeremiah Sharp is amazing, very personable, knowledgeable and helpful. I would highly recommend to friends and family.

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Isaac Valencia

Isaac Valencia

Sales Professional

25 Reviews
Certified
Contact Me
Dealership Experience 1 years
Industry Experience 1 years
Recent Reviews

Jul 10, 2021

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Employee Rating

Isaac Valencia is an excellent employee. He helped me out...

Isaac Valencia is an excellent employee. He helped me out to get my dream car and he explained every single detail and perks about the car I was getting. over all I was more then satisfied with my purchase. One of my daughters is turning 18 and we will definitely come back so she can get her dream car juts like me.

Jul 02, 2021

Dealership Rating
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Had the best car buying experience! The salesman Isaac...

Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!

Jul 01, 2021

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Smooth buying experience. Isaac provided me with details...

Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!

Jul 01, 2021

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These guys KNOW THEIR STUFF! I will be coming back!...

These guys KNOW THEIR STUFF! I will be coming back!

Jun 29, 2021

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Awesome customer service. Isaac made the process very...

Awesome customer service. Isaac made the process very easy, and answered all my questions. Very nice guy and very good at what he does. 10/10

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Domingo Garcia

Domingo Garcia

Marketing Manager
Dealership Experience 2 years 9 months
Industry Experience 3 years 7 months
Recent Reviews

Jun 29, 2021

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Employee Rating

This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

Dec 29, 2020

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Every aspect of our visit and buying experience was...

Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.

Oct 30, 2020

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Excellent service! Best place to bring your Volkswagen!...

Excellent service! Best place to bring your Volkswagen! Work performed in a very timely manner. Staff very friendly. Highly recommend to all family and friends.

Nov 25, 2019

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New hubcaps

Great job I liked the service I received and every one was friendly. I will definitely buy from here again in the future. I also love my car!!

Nov 04, 2019

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Overall good experience with purchase process

Domingo seemed to go out of his way to address all of our questions and concerns. Good job! Cody was personable and helpful in finalizing the deal

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Michael Brown

Michael Brown

Automotive Technician
Recent Reviews

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 24, 2021

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Mike was nice.Anthony was not nice to me or is...

Mike was nice.Anthony was not nice to me or is coworker.He didn't know about my warranty benefits. My car was not cleaned.

Jun 11, 2021

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Excellent customer service. My vehicle was just like new...

Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.

Jun 11, 2021

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I left with a nail in my tire and a flat the next day...

I left with a nail in my tire and a flat the next day after service. Also didn’t receive complimentary vacuum like listed on my invoice. Other than that my service was okay.

Jun 10, 2021

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Loved the experience , and the quality of experience was...

Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service

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Daniel Smith

Daniel Smith

Shop Foreman
Recent Reviews

Jul 16, 2021

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This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 11, 2021

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Excellent customer service. My vehicle was just like new...

Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.

Jun 10, 2021

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Loved the experience , and the quality of experience was...

Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service

Jun 01, 2021

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Every visit is filled with joy and comfort! The service...

Every visit is filled with joy and comfort! The service staff is truly exceptional and world class in every way. Thank you for a great experience

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Christopher Bryant

Christopher Bryant

Automotive Technician
Recent Reviews

Jul 16, 2021

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This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 11, 2021

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Excellent customer service. My vehicle was just like new...

Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.

Jun 10, 2021

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Loved the experience , and the quality of experience was...

Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service

May 21, 2021

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I received fast and courteous service. That is reason I...

I received fast and courteous service. That is reason I drive all the way from Yukon to get my oil changed. Fantastic place to purchase a car.

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Joseph Lechwar

Joseph Lechwar

Automotive Technician
Recent Reviews

Jul 16, 2021

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Employee Rating

This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

Jun 28, 2021

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Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 11, 2021

Dealership Rating
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Excellent customer service. My vehicle was just like new...

Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.

Jun 10, 2021

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Loved the experience , and the quality of experience was...

Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service

May 21, 2021

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I received fast and courteous service. That is reason I...

I received fast and courteous service. That is reason I drive all the way from Yukon to get my oil changed. Fantastic place to purchase a car.

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Darren Martin

Darren Martin

Sales Professional
Recent Reviews

Jul 26, 2021

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A great experience. I was treated as a valued customer...

A great experience. I was treated as a valued customer in all stages of the sales process. Definitely will refer others to come for the experiens.

Jul 01, 2021

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We have had several dealings with Darren& he is Always...

We have had several dealings with Darren& he is Always fair& honest. Allen Samuels vw is Very Luck to have him on their team!& that being said they have been great to work with as well! We HIGHLY recommend BOTH!

Jun 30, 2021

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Darren was polite, informative, knowledgeable, if there...

Darren was polite, informative, knowledgeable, if there was something he wasn't sure of, he would immediately go find the info for us. He was a "No Pressure Salesman". We like that. He visited with us like we were old friends. He understood our dislike for the new sensor technology. (It's useless on our country, dirt roads. We also feel we need to drive the veh ourself, not have a veh take away our reflexes and attentiveness. And, Yes, they can be turned off. But why pay thousands for something we don't need!) So, Darren showed us a new veh that didn't have these sensors on it. We liked that.

Jun 29, 2021

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Great place! So glad I went there to purchase my new...

Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!

Jun 29, 2021

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I really enjoyed my experience here with Darren In sales...

I really enjoyed my experience here with Darren In sales and Rob in finance. The was in good condition and I did not into any surprises. Overall great dealership and I will return.

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Andy Thrift

Andy Thrift

Automotive Technician
Recent Reviews

Jun 28, 2021

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Employee Rating

Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

Jun 11, 2021

Dealership Rating
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Excellent customer service. My vehicle was just like new...

Excellent customer service. My vehicle was just like new after the detailing. Very professional, hard working, and thorough. Would highly recommend this dealership to friends and family.

Jun 10, 2021

Dealership Rating
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Loved the experience , and the quality of experience was...

Loved the experience , and the quality of experience was amazing and I would come back in the future too , thank you so much for the service

May 21, 2021

Dealership Rating
Employee Rating

I received fast and courteous service. That is reason I...

I received fast and courteous service. That is reason I drive all the way from Yukon to get my oil changed. Fantastic place to purchase a car.

Apr 21, 2021

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I love coming here. They are always super friendly and...

I love coming here. They are always super friendly and helpful. They try to get you done and on your way as fast as possible.

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Ryan Self

Ryan Self

Inventory Manager
Recent Reviews

Jun 04, 2021

Dealership Rating
Employee Rating

Just took delivery of my 2018 GTI. !!Everyone is...

Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.

May 26, 2021

Dealership Rating
Employee Rating

I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

Feb 23, 2021

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Friendly environment and excellent services! In...

Friendly environment and excellent services! In particular, the service department is helpful, caring, and professional. Only advice I have is that the sales agents could better trained.

Feb 03, 2021

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Best car buying experience ever. Staff is amazing,...

Best car buying experience ever. Staff is amazing, friendly and knowledgeable. They helped us out of a car we didn’t want anymore and found us our dream truck.

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Scott Farrier

Scott Farrier

Sales Professional
Recent Reviews

May 26, 2021

Dealership Rating
Employee Rating

I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

May 13, 2021

Dealership Rating
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Love my new Atlas! Scott and Chris were great to work...

Love my new Atlas! Scott and Chris were great to work with! No pressure, would highly recommend this dealership! Even the finance department was easy to work with!

May 04, 2021

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Our Salesman did such a great job very down to earth! The...

Our Salesman did such a great job very down to earth! The experience was one of the best we have ever had everything was straight forward didn’t have any problems through the whole process! Highly recommended them to anyone

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David Labonte

David Labonte

Sales Professional
Recent Reviews

Jul 07, 2021

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Employee Rating

David made this experience easy. He was very...

David made this experience easy. He was very knowledgeable about the car and didn’t make me feel pressured. Over all everyone at the dealership was kind and appreciative of my business. Will make sure to come back for our next car purchase.

May 26, 2021

Dealership Rating
Employee Rating

I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

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Anthony Rounds

Anthony Rounds

Service Advisor
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

Jul 15, 2021

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They got me in quick, same day and even faster turn...

They got me in quick, same day and even faster turn around time on my service work! Thank you so much. You guys are awesome.

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Cameo Smith

Cameo Smith

Sales Professional
Recent Reviews

Jul 14, 2021

Dealership Rating
Employee Rating

Cam is one of the best salesman! He is always so helpful...

Cam is one of the best salesman! He is always so helpful and informative. He did such an amazing job working on getting me a car! Would highly recommend!

Jun 29, 2021

Dealership Rating
Employee Rating

This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

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Faith Goodman

Faith Goodman

Receptionist
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

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Taylor Rankin

Taylor Rankin

Receptionist
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

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Darnell Small

Darnell Small

Receptionist
Recent Reviews

Jul 08, 2021

Dealership Rating
Employee Rating

The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

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Chris Biltoc

Chris Biltoc

Sales Manager
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Jennifer Chandler

Jennifer Chandler

BDC Manager
Contact Me
Dealership Experience 1 months
Industry Experience 10 years 8 months
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    Jeremiah Sharp

    Jeremiah Sharp

    Sales Professional

    40 Reviews
    Norris Evans

    Norris Evans

    Customer Relationship Manager

    89 Reviews
    Isaac Valencia

    Isaac Valencia

    Sales Professional

    25 Reviews
    Darren Martin

    Darren Martin

    Sales Professional

    8 Reviews
    Cameo Smith

    Cameo Smith

    Sales Professional

    2 Reviews
    David Labonte

    David Labonte

    Sales Professional

    2 Reviews
    Ryan Self

    Ryan Self

    Inventory Manager

    4 Reviews
    Scott Farrier

    Scott Farrier

    Sales Professional

    3 Reviews
    Chris Biltoc

    Chris Biltoc

    Sales Manager

    Jennifer Chandler

    Jennifer Chandler

    BDC Manager