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Robert Benge

Robert Benge

Service Director
166 Reviews
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Ryan Blackwell

Ryan Blackwell

Shop Foreman
102 Reviews
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Norris Evans

Norris Evans

Customer Relationship Manager
93 Reviews
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Dennis Self

Dennis Self

General Manager
56 Reviews
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Jeremiah Sharp

Jeremiah Sharp

Sales Professional
41 Reviews
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Domingo Garcia

Domingo Garcia

Marketing Manager
26 Reviews
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Isaac Valencia

Isaac Valencia

Sales Professional
26 Reviews
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Michael Brown

Michael Brown

Automotive Technician
18 Reviews
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Daniel Smith

Daniel Smith

Automotive Technician
14 Reviews
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Christopher Bryant

Christopher Bryant

Automotive Technician
13 Reviews
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Joseph Lechwar

Joseph Lechwar

Automotive Technician
13 Reviews
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Anthony Rounds

Anthony Rounds

Parts Manager
12 Reviews
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Andy Thrift

Andy Thrift

Automotive Technician
11 Reviews
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Faith Goodman

Faith Goodman

Receptionist
6 Reviews
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Ryan Self

Ryan Self

Inventory Manager
4 Reviews
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Patrick Hope

Patrick Hope

Sales Manager
3 Reviews
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William Fowler

William Fowler

Sales Professional
2 Reviews
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John McClain

John McClain

Automotive Technician
2 Reviews
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Darnell Small

Darnell Small

Receptionist
2 Reviews
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Dylan Pratt

Dylan Pratt

Automotive Technician
1 Review
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Robert Benge

Robert Benge

Service Director
Dealership Experience 5 years 2 months
Industry Experience 5 years 2 months
Recent Reviews

Sep 25, 2021

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Will never take my car back to them. They have had my car...

Will never take my car back to them. They have had my car since Sept 9

Sep 25, 2021

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Great Customer Service. I have the confidence that my...

Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Sep 11, 2021

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Really disappointed with this dealership. The service...

Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times.

Aug 24, 2021

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There was a definite communication breakdown that made my...

There was a definite communication breakdown that made my visit end on an unhappy note. The dealership wound up not charging me for the routine maintenance they completed, but my primary concern were some warranty repairs that were not taken care of during the four days my car sat at the dealership. The service advisor seemed to not know what was going on and that didn’t help matters. I think they’re way understaffed and overwhelmed by the volume of work.

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Ryan Blackwell

Ryan Blackwell

Shop Foreman
Dealership Experience 5 years 9 months
Recent Reviews

Oct 06, 2021

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Great Service from a great staff! I received quality care...

Great Service from a great staff! I received quality care at an appropriate pace for the job being done! Thanks to Allen Samuels on your great service!

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Aug 28, 2021

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The service was ok. The team tool my car for service and...

The service was ok. The team tool my car for service and gave it back to me about an hours later for oil change and tire rotation.

Aug 18, 2021

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very clean dealership, staff is very knowledgeable. They...

very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends

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Norris Evans

Norris Evans

Customer Relationship Manager
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Dealership Experience 4 years
Industry Experience 30 years 1 months
Recent Reviews

Oct 18, 2021

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friendly staff, quick service, and all around a great...

friendly staff, quick service, and all around a great place to get your car serviced and taken care of

Oct 13, 2021

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Absolutely love how welcoming the employees are, and the...

Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!

Sep 11, 2021

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Really disappointed with this dealership. The service...

Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times.

Aug 03, 2021

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I asked for a used car inspection and you only did a...

I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue.

Jun 29, 2021

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Great place! So glad I went there to purchase my new...

Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!

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Dennis Self

Dennis Self

General Manager
Recent Reviews

Oct 11, 2021

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Driver's seat back pushed back by employee so hard it is...

Driver's seat back pushed back by employee so hard it is impossible to release and adjust. Absolutely no reason for this !!! Should have been corrected before we picked it up.

Sep 25, 2021

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Will never take my car back to them. They have had my car...

Will never take my car back to them. They have had my car since Sept 9

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Jul 31, 2021

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All the people that helped me there at the dealership was...

All the people that helped me there at the dealership was great, it was an awesome experience, very professional and friendly, will definitely do business with them again.

Jul 08, 2021

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The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

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Jeremiah Sharp

Jeremiah Sharp

Sales Professional
Contact Me
Dealership Experience 1 years 3 months
Recent Reviews

Aug 03, 2021

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Employee Rating

I asked for a used car inspection and you only did a...

I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue.

Jul 08, 2021

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The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

Jul 01, 2021

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Jeremiah is so friendly! Great customer service! Great...

Jeremiah is so friendly! Great customer service! Great experience here!

Jun 30, 2021

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Very courteous and professional! I appreciate...

Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.

Jun 29, 2021

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Jeremiah Sharp is such a personable salesman. Obviously...

Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW

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Domingo Garcia

Domingo Garcia

Marketing Manager
Dealership Experience 3 years
Industry Experience 3 years 10 months
Recent Reviews

Oct 13, 2021

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Absolutely love how welcoming the employees are, and the...

Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Jun 29, 2021

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This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

Dec 29, 2020

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Every aspect of our visit and buying experience was...

Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.

Oct 30, 2020

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Excellent service! Best place to bring your Volkswagen!...

Excellent service! Best place to bring your Volkswagen! Work performed in a very timely manner. Staff very friendly. Highly recommend to all family and friends.

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Isaac Valencia

Isaac Valencia

Sales Professional
Contact Me
Dealership Experience 1 years 3 months
Industry Experience 1 years 3 months
Recent Reviews

Aug 05, 2021

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I was very pleased and well taken care of! The sales...

I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment.

Jul 10, 2021

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Isaac Valencia is an excellent employee. He helped me out...

Isaac Valencia is an excellent employee. He helped me out to get my dream car and he explained every single detail and perks about the car I was getting. over all I was more then satisfied with my purchase. One of my daughters is turning 18 and we will definitely come back so she can get her dream car juts like me.

Jul 02, 2021

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Had the best car buying experience! The salesman Isaac...

Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!

Jul 01, 2021

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Smooth buying experience. Isaac provided me with details...

Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!

Jul 01, 2021

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These guys KNOW THEIR STUFF! I will be coming back!...

These guys KNOW THEIR STUFF! I will be coming back!

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Michael Brown

Michael Brown

Automotive Technician
Recent Reviews

Oct 11, 2021

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Everything went well. Quick, on schedule and out the...

Everything went well. Quick, on schedule and out the door. The only thing that could have been better would have been if I could have taken the really cool complimentary coffee machine w/ me!!! :)

Oct 06, 2021

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Great Service from a great staff! I received quality care...

Great Service from a great staff! I received quality care at an appropriate pace for the job being done! Thanks to Allen Samuels on your great service!

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Aug 27, 2021

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I waited about 3 hours for an oil change. And then they...

I waited about 3 hours for an oil change. And then they didn’t top off my fluids so I ran out of coolant and wasn’t able to get to work.

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Daniel Smith

Daniel Smith

Automotive Technician
Recent Reviews

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Aug 27, 2021

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The service was good and every question was answered...

The service was good and every question was answered probably. The service person knew the exact problem of the car and gave the available option to solve it.

Aug 12, 2021

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Very pristine, courteous, anxious to serve you. Clean...

Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!

Aug 04, 2021

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I have a brand new VW iD.4 electric car It has exceeded...

I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.

Jul 16, 2021

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This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

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Christopher Bryant

Christopher Bryant

Automotive Technician
Recent Reviews

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Aug 12, 2021

Dealership Rating
Employee Rating

Very pristine, courteous, anxious to serve you. Clean...

Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!

Aug 04, 2021

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Employee Rating

I have a brand new VW iD.4 electric car It has exceeded...

I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.

Jul 16, 2021

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This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

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Joseph Lechwar

Joseph Lechwar

Automotive Technician
Recent Reviews

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 13, 2021

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Employee Rating

Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Aug 12, 2021

Dealership Rating
Employee Rating

Very pristine, courteous, anxious to serve you. Clean...

Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!

Aug 04, 2021

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Employee Rating

I have a brand new VW iD.4 electric car It has exceeded...

I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.

Jul 16, 2021

Dealership Rating
Employee Rating

This location has the most amazing staff. The service...

This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.

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Anthony Rounds

Anthony Rounds

Parts Manager
Recent Reviews

Sep 25, 2021

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Great Customer Service. I have the confidence that my...

Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…

Sep 14, 2021

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They found the real issue and saved me money on the...

They found the real issue and saved me money on the repair! I'll be back!

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Aug 10, 2021

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I had made an online appointment for service, was due an...

I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done.

Aug 03, 2021

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Always a pleasure to go to this dealership. Great people...

Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase.

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Andy Thrift

Andy Thrift

Automotive Technician
Recent Reviews

Sep 26, 2021

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The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 03, 2021

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Allen Samuels Volkswagen is always quick to get my car in...

Allen Samuels Volkswagen is always quick to get my car in for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work whenever I need anything done.

Aug 12, 2021

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Very pristine, courteous, anxious to serve you. Clean...

Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!

Aug 04, 2021

Dealership Rating
Employee Rating

I have a brand new VW iD.4 electric car It has exceeded...

I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.

Jun 28, 2021

Dealership Rating
Employee Rating

Service was easy to schedule and the car was in and out...

Service was easy to schedule and the car was in and out with no problem.

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Faith Goodman

Faith Goodman

Receptionist
Recent Reviews

Oct 18, 2021

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friendly staff, quick service, and all around a great...

friendly staff, quick service, and all around a great place to get your car serviced and taken care of

Oct 13, 2021

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Employee Rating

Absolutely love how welcoming the employees are, and the...

Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!

Sep 25, 2021

Dealership Rating
Employee Rating

Great Customer Service. I have the confidence that my...

Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…

Aug 18, 2021

Dealership Rating
Employee Rating

very clean dealership, staff is very knowledgeable. They...

very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends

Jul 30, 2021

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Best service, attitude, price, communication and caring...

Best service, attitude, price, communication and caring people I have ever dealt with in this business. They are family oriented and they treat you like family!

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Ryan Self

Ryan Self

Inventory Manager
Recent Reviews

Jun 04, 2021

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Just took delivery of my 2018 GTI. !!Everyone is...

Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.

May 26, 2021

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I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

Feb 23, 2021

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Friendly environment and excellent services! In...

Friendly environment and excellent services! In particular, the service department is helpful, caring, and professional. Only advice I have is that the sales agents could better trained.

Feb 03, 2021

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Best car buying experience ever. Staff is amazing,...

Best car buying experience ever. Staff is amazing, friendly and knowledgeable. They helped us out of a car we didn’t want anymore and found us our dream truck.

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Patrick Hope

Patrick Hope

Sales Manager
Recent Reviews

Oct 05, 2021

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Employee Rating

This was by far one of the best car buying experiences we...

This was by far one of the best car buying experiences we have had. William and Pat were very accommodating and a pleasure to work with. I think it took a total of 3 hours to sign and drive. Thank you for the great service at Allen Samuels Pat Hope and William!

Sep 01, 2021

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Easy, non-pushy, very helpful, super nice. Tidy sales...

Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access

Sep 01, 2021

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Absolutely the most stress free car purchase ever. They...

Absolutely the most stress free car purchase ever. They even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance.

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William Fowler

William Fowler

Sales Professional
Recent Reviews

Oct 05, 2021

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Employee Rating

This was by far one of the best car buying experiences we...

This was by far one of the best car buying experiences we have had. William and Pat were very accommodating and a pleasure to work with. I think it took a total of 3 hours to sign and drive. Thank you for the great service at Allen Samuels Pat Hope and William!

Sep 01, 2021

Dealership Rating
Employee Rating

Easy, non-pushy, very helpful, super nice. Tidy sales...

Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access

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John McClain

John McClain

Automotive Technician
Recent Reviews

Sep 26, 2021

Dealership Rating
Employee Rating

The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

Sep 13, 2021

Dealership Rating
Employee Rating

Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

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Darnell Small

Darnell Small

Receptionist
Recent Reviews

Aug 18, 2021

Dealership Rating
Employee Rating

very clean dealership, staff is very knowledgeable. They...

very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends

Jul 08, 2021

Dealership Rating
Employee Rating

The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

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Dylan Pratt

Dylan Pratt

Automotive Technician
Recent Reviews

Sep 26, 2021

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Employee Rating

The staff was incredibly helpful and kind. I will...

The staff was incredibly helpful and kind. I will definitely be back when I need something

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    Norris Evans

    Norris Evans

    Customer Relationship Manager

    93 Reviews
    Jeremiah Sharp

    Jeremiah Sharp

    Sales Professional

    41 Reviews
    Isaac Valencia

    Isaac Valencia

    Sales Professional

    26 Reviews
    Patrick Hope

    Patrick Hope

    Sales Manager

    3 Reviews
    William Fowler

    William Fowler

    Sales Professional

    2 Reviews
    Ryan Self

    Ryan Self

    Inventory Manager

    4 Reviews