Meet Your Friends
Robert Benge
Service Director
Cody Grove
General Manager
Maigen Jernigan
Service Advisor
Norris Evans
Customer Relationship Manager
Mike Nellis
Business Director
Ryan Blackwell
Service Advisor
Domingo Garcia
Marketing Manager
Dennis Self
General Sales Manager
Jeremiah Sharp
Sales Professional
Alex Porter
Sales Professional
Isaac Valencia
Sales Professional
Jonah Bourn
Automotive Technician
Michael Brown
Automotive Technician
Terrance Brown
Automotive Technician
Christopher Bryant
Automotive Technician
Blake Henry
Automotive Technician
Joseph Lechwar
Automotive Technician
Drew McCloud
Automotive Technician
Daniel Smith
Shop Foreman
Jeffrey Washburn
Sales Professional
Brianne Jackson
BDC Manager
Dalton Marshall
Parts Counter
Bruce Marsili
Parts Manager
Ryan Self
Inventory Manager
Andy Thrift
Automotive Technician
Robert Benge
Service Director
Dec 09, 2020
Very pleased with the service department. They were all...
Very pleased with the service department. They were all very courteous and prompt. The waiting area and showroom were all clean and welcoming. Great job.
Dec 04, 2020
Thought I was going to be there the whole day for my...
Thought I was going to be there the whole day for my detail but was in and out within a few hours and they did a wonderful job as well
Dec 02, 2020
Very great service, advisor did a great job, very...
Very great service, advisor did a great job, very respectful. Dealership was clean and peaceful. Will recommend to others and bring my car back for service.
Nov 21, 2020
I bought my car from this dealership and very satisfied...
I bought my car from this dealership and very satisfied with the services. Service Department did a good job to take care of my car. I feel they are very reliable to me.
Nov 17, 2020
Very personable and professional Meagan took great care...
Very personable and professional Meagan took great care of us and made sure we had everything we needed. Our car was taken care of and we were very impressed either the cleanliness.
Cody Grove
General Manager
Jan 01, 2021
Wonderful customer service! Great car buying experience....
Wonderful customer service! Great car buying experience. I would absolutely recommend Allen Samuels Volkswagen to any of my friends and family that are looking to purchase a vehicle.
Nov 24, 2020
The Dealership did everything that we asked them to do....
The Dealership did everything that we asked them to do. Great experiance all around . Keep up the good work and it will succeed. .Great location.
Nov 01, 2020
Our experience was good in certain areas.. The managers...
Our experience was good in certain areas.. The managers were very helpful! The sales guys communication skills need help! I felt he was very inconsiderate and would laugh when I asked a question. Then would tell me a completely different story from what the managers would tell me. I bought a 50k car and I expect them so be very respectful and understanding because it’s a lot of money for someone to spend and can be stressful. Last thing I need is someone laughing almost like my questions were stupid and shouldn’t of been asked.
Oct 30, 2020
Excellent service! Best place to bring your Volkswagen!...
Excellent service! Best place to bring your Volkswagen! Work performed in a very timely manner. Staff very friendly. Highly recommend to all family and friends.
Dec 02, 2019
New Tiguan
Contacted the internet sales manager, Bridgette, told her what we wanted. She found it and we were able to do a couple of upgrades and stay within our budget. Very satisfied with this experience.
Maigen Jernigan
Service Advisor
Jan 20, 2021
Service was wonderful however I wish the experience...
Service was wonderful however I wish the experience wouldn’t have taken so long. A two hour oil change/inspection is a bit longer than I anticipated.
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Jan 05, 2021
Did a great job working on my Tiguan. Offered free lift...
Did a great job working on my Tiguan. Offered free lift service too which was nice. Only problem was it seemed a little pricey and took more time than we were told.
Jan 04, 2021
Every time that I go in to Allen Samuels they are...
Every time that I go in to Allen Samuels they are wonderful. Car wash w/ oil change service. They repaired a tire FREE for me before, because I’d picked up a nail. oh, & they have a comfy lobby/waiting area with gourmet coffee maker.
Norris Evans
Customer Relationship Manager
Dec 23, 2020
You guys are always honest when it comes to fixing any...
You guys are always honest when it comes to fixing any flaws in my car that will cause me to slide right off the road. You also do a good job when it comes to appointments as well.
Oct 10, 2020
Had a great experience here. Follow up was also...
Had a great experience here. Follow up was also excellent. All in all a very good experience getting a new car. Will probably be back to trade another car next fall.
Oct 05, 2020
The dealership was very inviting, professional and...
The dealership was very inviting, professional and efficient. From the GM to finance to my amazing sales person, Lexi! She went above and beyond to help put a fair deal together. What a great way to do business! Cary Knutson
Jun 08, 2020
Great job overall. My only negative is I wanted my cruise...
Great job overall. My only negative is I wanted my cruise control and safety measures set. I ended up going back because that had not been done. Pay attention to details.
May 08, 2020
Thank you for the change in management Love the new...
Thank you for the change in management Love the new vibe, the staff smiles and will be back in the future for service Awesome job guys!!!!
Mike Nellis
Business Director
Jan 18, 2021
Jeff Washburn and the whole team here were great in...
Jeff Washburn and the whole team here were great in helping me throughout the whole process. There was never any pressure and they were kind, professional and friendly! Jeff treated me like a old friend and I’m so thankful for my new Tiguan. Go here, you will not be disappointed!
Jan 12, 2021
Very good customer service and professionalism. It was a...
Very good customer service and professionalism. It was a very pleasant experience. This was my first time at the dealership. Everyone at the dealership followed covid 19 protocols.
Jan 11, 2021
The dealership was clean and organized and aesthetically...
The dealership was clean and organized and aesthetically pleasing. The staff an everyone I encountered was super helpful and offered me an out of this world experience. Alex, in particular, made the experience very enjoyable and relaxing for me as a first time buyer.
Jan 10, 2021
I would rate the experience overall as a 4, simply due to...
I would rate the experience overall as a 4, simply due to the break down in communication, which isn't entirely the fault of the individuals whom sold me my vehicle. I appreciate their willingness to step up and ensure that everything I needed was met. As I have always worked with this dealership with the 2 previous VWs that I had, I was willing to overlook the discrepancy. Due to weather the scheduled date was pushed back, which was understandable, but I had to be more direct in that I wanted to see the vehicle, sooner than the later time frame they were suggesting. Due to my work schedule and being from out of town, it would have been nice if they had asked what would better suit me, than assuming that I could come back whenever. Aside from that Jeremiah was a nice gentleman to work with and I would refer anyone that asked to him. My other small discrepancy was with the finance process. Coming from a field where I work with numbers, I feel that it was not geared to the individual, but enforced upon them. The packages were merely stated and I was never told of any other package options available, which I discovered there were other options once I got my copy of the signed agreement. Being a person of numbers and financial background, the financer should have gone over the packages in detail and given me the option to choose, rather than choosing for me. If I make a future purchase at this location, I will be more aware of this in the future.
Dec 31, 2020
Easiest dealer to work with ive ever experienced. Staff...
Easiest dealer to work with ive ever experienced. Staff went out of their way to make us happy. Only VW dealer we will consider buying from.
Ryan Blackwell
Service Advisor
Jan 20, 2021
Service was wonderful however I wish the experience...
Service was wonderful however I wish the experience wouldn’t have taken so long. A two hour oil change/inspection is a bit longer than I anticipated.
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Dec 31, 2020
Ryan explained things very well and i really feel like...
Ryan explained things very well and i really feel like they gave a complete effort on servicing my certified vw and im impressed with this dealership so far.
Dec 30, 2020
First service after buying my new car and it was great!...
First service after buying my new car and it was great! Ryan was prompt and friendly and the service was done in less than an hour. No hassle, no stress!
Domingo Garcia
Marketing Manager
Dec 29, 2020
Every aspect of our visit and buying experience was...
Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.
Oct 30, 2020
Excellent service! Best place to bring your Volkswagen!...
Excellent service! Best place to bring your Volkswagen! Work performed in a very timely manner. Staff very friendly. Highly recommend to all family and friends.
Nov 25, 2019
New hubcaps
Great job I liked the service I received and every one was friendly. I will definitely buy from here again in the future. I also love my car!!
Nov 04, 2019
Overall good experience with purchase process
Domingo seemed to go out of his way to address all of our questions and concerns. Good job! Cody was personable and helpful in finalizing the deal
Oct 13, 2019
Great car buying experience
All if the staff that I worked with were outstanding. My questions were thoroughly and accurately answered. My emails were responded to quickly and requested additional pictures were sent to me in a timely manner. It could not have been a batter experience.
Dennis Self
General Sales Manager
Jan 18, 2021
Jeff Washburn and the whole team here were great in...
Jeff Washburn and the whole team here were great in helping me throughout the whole process. There was never any pressure and they were kind, professional and friendly! Jeff treated me like a old friend and I’m so thankful for my new Tiguan. Go here, you will not be disappointed!
Jan 11, 2021
The dealership was clean and organized and aesthetically...
The dealership was clean and organized and aesthetically pleasing. The staff an everyone I encountered was super helpful and offered me an out of this world experience. Alex, in particular, made the experience very enjoyable and relaxing for me as a first time buyer.
Jan 10, 2021
I would rate the experience overall as a 4, simply due to...
I would rate the experience overall as a 4, simply due to the break down in communication, which isn't entirely the fault of the individuals whom sold me my vehicle. I appreciate their willingness to step up and ensure that everything I needed was met. As I have always worked with this dealership with the 2 previous VWs that I had, I was willing to overlook the discrepancy. Due to weather the scheduled date was pushed back, which was understandable, but I had to be more direct in that I wanted to see the vehicle, sooner than the later time frame they were suggesting. Due to my work schedule and being from out of town, it would have been nice if they had asked what would better suit me, than assuming that I could come back whenever. Aside from that Jeremiah was a nice gentleman to work with and I would refer anyone that asked to him. My other small discrepancy was with the finance process. Coming from a field where I work with numbers, I feel that it was not geared to the individual, but enforced upon them. The packages were merely stated and I was never told of any other package options available, which I discovered there were other options once I got my copy of the signed agreement. Being a person of numbers and financial background, the financer should have gone over the packages in detail and given me the option to choose, rather than choosing for me. If I make a future purchase at this location, I will be more aware of this in the future.
Jan 01, 2021
Wonderful customer service! Great car buying experience....
Wonderful customer service! Great car buying experience. I would absolutely recommend Allen Samuels Volkswagen to any of my friends and family that are looking to purchase a vehicle.
Dec 29, 2020
Every aspect of our visit and buying experience was...
Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.
Jeremiah Sharp
Sales Professional
Jan 12, 2021
Very good customer service and professionalism. It was a...
Very good customer service and professionalism. It was a very pleasant experience. This was my first time at the dealership. Everyone at the dealership followed covid 19 protocols.
Jan 10, 2021
I would rate the experience overall as a 4, simply due to...
I would rate the experience overall as a 4, simply due to the break down in communication, which isn't entirely the fault of the individuals whom sold me my vehicle. I appreciate their willingness to step up and ensure that everything I needed was met. As I have always worked with this dealership with the 2 previous VWs that I had, I was willing to overlook the discrepancy. Due to weather the scheduled date was pushed back, which was understandable, but I had to be more direct in that I wanted to see the vehicle, sooner than the later time frame they were suggesting. Due to my work schedule and being from out of town, it would have been nice if they had asked what would better suit me, than assuming that I could come back whenever. Aside from that Jeremiah was a nice gentleman to work with and I would refer anyone that asked to him. My other small discrepancy was with the finance process. Coming from a field where I work with numbers, I feel that it was not geared to the individual, but enforced upon them. The packages were merely stated and I was never told of any other package options available, which I discovered there were other options once I got my copy of the signed agreement. Being a person of numbers and financial background, the financer should have gone over the packages in detail and given me the option to choose, rather than choosing for me. If I make a future purchase at this location, I will be more aware of this in the future.
Jan 01, 2021
Wonderful customer service! Great car buying experience....
Wonderful customer service! Great car buying experience. I would absolutely recommend Allen Samuels Volkswagen to any of my friends and family that are looking to purchase a vehicle.
Dec 31, 2020
Easiest dealer to work with ive ever experienced. Staff...
Easiest dealer to work with ive ever experienced. Staff went out of their way to make us happy. Only VW dealer we will consider buying from.
Dec 29, 2020
Every aspect of our visit and buying experience was...
Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.
Alex Porter
Sales Professional
Jan 11, 2021
The dealership was clean and organized and aesthetically...
The dealership was clean and organized and aesthetically pleasing. The staff an everyone I encountered was super helpful and offered me an out of this world experience. Alex, in particular, made the experience very enjoyable and relaxing for me as a first time buyer.
Dec 28, 2020
Had a great experience. The staff was excellent, sales...
Had a great experience. The staff was excellent, sales rep, sales manager and finance rep. This was the easiest car buying situation I've had in a long time. Thanks to Alex, Dennis, and Mike.
Dec 21, 2020
The best service I have ever had buying a new vehicle! I...
The best service I have ever had buying a new vehicle! I would def recommend to all friends and family to go here and see Alex.
Dec 14, 2020
What a great car buying experience! We can’t thank...
What a great car buying experience! We can’t thank everyone enough (Cody, Javion, Alex, & Mike). From start to finish handled with professionalism and ease!
Dec 02, 2020
Wonderful experience! They were very easy to deal with...
Wonderful experience! They were very easy to deal with and were able to get me exactly what I wanted. So happy with my new Volkswagen!
Isaac Valencia
Sales Professional
Nov 21, 2020
Great services and very smooth negotiation thanks I got...
Great services and very smooth negotiation thanks I got the car that my wife wanted to have. When I went home she were so happy. Muy buen servicio gracias Isaac Valencia por toda tu ayuda.
Nov 13, 2020
I felt the salesman did a nice job. I have no history...
I felt the salesman did a nice job. I have no history with the dealership. Looking forward to hopefully excellent customer service. Haven’t owned a VW in a long time. Hopefully a wise purchase
Nov 01, 2020
Our experience was good in certain areas.. The managers...
Our experience was good in certain areas.. The managers were very helpful! The sales guys communication skills need help! I felt he was very inconsiderate and would laugh when I asked a question. Then would tell me a completely different story from what the managers would tell me. I bought a 50k car and I expect them so be very respectful and understanding because it’s a lot of money for someone to spend and can be stressful. Last thing I need is someone laughing almost like my questions were stupid and shouldn’t of been asked.
Oct 08, 2020
Isaac was awesome. I truly appreciated the entire staff...
Isaac was awesome. I truly appreciated the entire staff for providing such an awesome service. The dealership was cleanest most organized dealership facility I have ever stepped foot in. I would definitely recommend to anyone looking for a new car to go to Allen Samuels Volkswagen.
Jonah Bourn
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Michael Brown
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Terrance Brown
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Christopher Bryant
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Blake Henry
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Joseph Lechwar
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Drew McCloud
Automotive Technician
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Daniel Smith
Shop Foreman
Jan 06, 2021
I had a pleasant experience a the dealership. They said...
I had a pleasant experience a the dealership. They said my oil change could take hours with their schedule, but it only took 1. I
Jan 05, 2021
Finished the 100k maintenance quickly! I appreciate how...
Finished the 100k maintenance quickly! I appreciate how quickly the service department handled my car. The prices do seem high however. There are other service departments that can handle an oil change much more quickly. This is probably because they have more people dedicated to a single car.
Jeffrey Washburn
Sales Professional
Jan 18, 2021
Jeff Washburn and the whole team here were great in...
Jeff Washburn and the whole team here were great in helping me throughout the whole process. There was never any pressure and they were kind, professional and friendly! Jeff treated me like a old friend and I’m so thankful for my new Tiguan. Go here, you will not be disappointed!
