Meet Your Friends
Robert Benge
Service Director
Ryan Blackwell
Shop Foreman
Norris Evans
Customer Relationship Manager
Dennis Self
General Manager
Jeremiah Sharp
Sales Professional
Domingo Garcia
Marketing Manager
Isaac Valencia
Sales Professional
Michael Brown
Automotive Technician
Daniel Smith
Automotive Technician
Christopher Bryant
Automotive Technician
Joseph Lechwar
Automotive Technician
Anthony Rounds
Parts Manager
Andy Thrift
Automotive Technician
Faith Goodman
Receptionist
Ryan Self
Inventory Manager
Patrick Hope
Sales Manager
William Fowler
Sales Professional
John McClain
Automotive Technician
Darnell Small
Receptionist
Dylan Pratt
Automotive Technician
Robert Benge
Service Director
Sep 25, 2021
Will never take my car back to them. They have had my car...
Will never take my car back to them. They have had my car since Sept 9
Sep 25, 2021
Great Customer Service. I have the confidence that my...
Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Sep 11, 2021
Really disappointed with this dealership. The service...
Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times.
Aug 24, 2021
There was a definite communication breakdown that made my...
There was a definite communication breakdown that made my visit end on an unhappy note. The dealership wound up not charging me for the routine maintenance they completed, but my primary concern were some warranty repairs that were not taken care of during the four days my car sat at the dealership. The service advisor seemed to not know what was going on and that didn’t help matters. I think they’re way understaffed and overwhelmed by the volume of work.
Ryan Blackwell
Shop Foreman
Oct 06, 2021
Great Service from a great staff! I received quality care...
Great Service from a great staff! I received quality care at an appropriate pace for the job being done! Thanks to Allen Samuels on your great service!
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Aug 28, 2021
The service was ok. The team tool my car for service and...
The service was ok. The team tool my car for service and gave it back to me about an hours later for oil change and tire rotation.
Aug 18, 2021
very clean dealership, staff is very knowledgeable. They...
very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends
Norris Evans
Customer Relationship Manager
Oct 18, 2021
friendly staff, quick service, and all around a great...
friendly staff, quick service, and all around a great place to get your car serviced and taken care of
Oct 13, 2021
Absolutely love how welcoming the employees are, and the...
Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!
Sep 11, 2021
Really disappointed with this dealership. The service...
Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times.
Aug 03, 2021
I asked for a used car inspection and you only did a...
I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue.
Jun 29, 2021
Great place! So glad I went there to purchase my new...
Great place! So glad I went there to purchase my new Volkswagen. Darren Martin did a great job helping me out! I couldn’t be happier. I love my new Jetta…it’s perfect!!!
Dennis Self
General Manager
Oct 11, 2021
Driver's seat back pushed back by employee so hard it is...
Driver's seat back pushed back by employee so hard it is impossible to release and adjust. Absolutely no reason for this !!! Should have been corrected before we picked it up.
Sep 25, 2021
Will never take my car back to them. They have had my car...
Will never take my car back to them. They have had my car since Sept 9
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Jul 31, 2021
All the people that helped me there at the dealership was...
All the people that helped me there at the dealership was great, it was an awesome experience, very professional and friendly, will definitely do business with them again.
Jul 08, 2021
The sales personnel were good but the service center...
The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.
Jeremiah Sharp
Sales Professional
Aug 03, 2021
I asked for a used car inspection and you only did a...
I asked for a used car inspection and you only did a courtesy inspection. When you returned my car to me with a broke key fob. You than had the audacity to make me pay for a new one. I took my car to OKC VW the next day and they fixed my key fob. When I called to cancel my order you told me that the key fob is non-refundable. Your service dept receptionist is completely unprofessional. The only person I had any type of good interaction with was salesman Norris Evans who attempted to help resolve the issue.
Jul 08, 2021
The sales personnel were good but the service center...
The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.
Jul 01, 2021
Jeremiah is so friendly! Great customer service! Great...
Jeremiah is so friendly! Great customer service! Great experience here!
Jun 30, 2021
Very courteous and professional! I appreciate...
Very courteous and professional! I appreciate transparency and being treated so kindly. Down to earth people here. I would recommend to anyone looking for a car.
Jun 29, 2021
Jeremiah Sharp is such a personable salesman. Obviously...
Jeremiah Sharp is such a personable salesman. Obviously loves his job! I was not able to find what I was looking for but would have preferred to do business at Allen Samuels VW
Domingo Garcia
Marketing Manager
Oct 13, 2021
Absolutely love how welcoming the employees are, and the...
Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Jun 29, 2021
This dealership is my favorite & I won't go anywhere...
This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!
Dec 29, 2020
Every aspect of our visit and buying experience was...
Every aspect of our visit and buying experience was better than every other time that we’ve been car shopping. Everyone that we interacted with was respectful, polite and positive.
Oct 30, 2020
Excellent service! Best place to bring your Volkswagen!...
Excellent service! Best place to bring your Volkswagen! Work performed in a very timely manner. Staff very friendly. Highly recommend to all family and friends.
Isaac Valencia
Sales Professional
Aug 05, 2021
I was very pleased and well taken care of! The sales...
I was very pleased and well taken care of! The sales manager done everything possible to get me the best price to guarantee satisfaction. The also added extra service with tires and alignment.
Jul 10, 2021
Isaac Valencia is an excellent employee. He helped me out...
Isaac Valencia is an excellent employee. He helped me out to get my dream car and he explained every single detail and perks about the car I was getting. over all I was more then satisfied with my purchase. One of my daughters is turning 18 and we will definitely come back so she can get her dream car juts like me.
Jul 02, 2021
Had the best car buying experience! The salesman Isaac...
Had the best car buying experience! The salesman Isaac Valencia was very nice, helpful, and knowledable. He took his time showing us all the vehicles we were interested in and even stayed late. Also thanks to Cody, Dennis, and Chris Womack! You guys were awesome! Thank you!!!
Jul 01, 2021
Smooth buying experience. Isaac provided me with details...
Smooth buying experience. Isaac provided me with details about the vehicles of my interest and was very knowledgeable regarding the vehicles of my interest. Ask for Isaac for a great buyers experience!
Jul 01, 2021
These guys KNOW THEIR STUFF! I will be coming back!...
These guys KNOW THEIR STUFF! I will be coming back!
Michael Brown
Automotive Technician
Oct 11, 2021
Everything went well. Quick, on schedule and out the...
Everything went well. Quick, on schedule and out the door. The only thing that could have been better would have been if I could have taken the really cool complimentary coffee machine w/ me!!! :)
Oct 06, 2021
Great Service from a great staff! I received quality care...
Great Service from a great staff! I received quality care at an appropriate pace for the job being done! Thanks to Allen Samuels on your great service!
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Aug 27, 2021
I waited about 3 hours for an oil change. And then they...
I waited about 3 hours for an oil change. And then they didn’t top off my fluids so I ran out of coolant and wasn’t able to get to work.
Daniel Smith
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Aug 27, 2021
The service was good and every question was answered...
The service was good and every question was answered probably. The service person knew the exact problem of the car and gave the available option to solve it.
Aug 12, 2021
Very pristine, courteous, anxious to serve you. Clean...
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!
Aug 04, 2021
I have a brand new VW iD.4 electric car It has exceeded...
I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.
Jul 16, 2021
This location has the most amazing staff. The service...
This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.
Christopher Bryant
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Aug 12, 2021
Very pristine, courteous, anxious to serve you. Clean...
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!
Aug 04, 2021
I have a brand new VW iD.4 electric car It has exceeded...
I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.
Jul 16, 2021
This location has the most amazing staff. The service...
This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.
Joseph Lechwar
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Aug 12, 2021
Very pristine, courteous, anxious to serve you. Clean...
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!
Aug 04, 2021
I have a brand new VW iD.4 electric car It has exceeded...
I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.
Jul 16, 2021
This location has the most amazing staff. The service...
This location has the most amazing staff. The service department goes out of the way to help me every time I go to this location.
Anthony Rounds
Parts Manager
Sep 25, 2021
Great Customer Service. I have the confidence that my...
Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…
Sep 14, 2021
They found the real issue and saved me money on the...
They found the real issue and saved me money on the repair! I'll be back!
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Aug 10, 2021
I had made an online appointment for service, was due an...
I had made an online appointment for service, was due an oil change. Took a bit longer than usual because I had added extra things to be done.
Aug 03, 2021
Always a pleasure to go to this dealership. Great people...
Always a pleasure to go to this dealership. Great people and service. Easy going and helpful people. Will always recommend for service and car purchase.
Andy Thrift
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 03, 2021
Allen Samuels Volkswagen is always quick to get my car in...
Allen Samuels Volkswagen is always quick to get my car in for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work whenever I need anything done.
Aug 12, 2021
Very pristine, courteous, anxious to serve you. Clean...
Very pristine, courteous, anxious to serve you. Clean well equipped lounge area with excellent selection of refreshments. Good service and pleasant experience. Love my VW Tiguan!!!
Aug 04, 2021
I have a brand new VW iD.4 electric car It has exceeded...
I have a brand new VW iD.4 electric car It has exceeded my expectations They helped me with a glitch. Easily ones Thank you all I would recommend the iD.4 without reservations.
Jun 28, 2021
Service was easy to schedule and the car was in and out...
Service was easy to schedule and the car was in and out with no problem.
Faith Goodman
Receptionist
Oct 18, 2021
friendly staff, quick service, and all around a great...
friendly staff, quick service, and all around a great place to get your car serviced and taken care of
Oct 13, 2021
Absolutely love how welcoming the employees are, and the...
Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!
Sep 25, 2021
Great Customer Service. I have the confidence that my...
Great Customer Service. I have the confidence that my Jetta is in good hands and always is going to be like new…
Aug 18, 2021
very clean dealership, staff is very knowledgeable. They...
very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends
Jul 30, 2021
Best service, attitude, price, communication and caring...
Best service, attitude, price, communication and caring people I have ever dealt with in this business. They are family oriented and they treat you like family!
Ryan Self
Inventory Manager
Jun 04, 2021
Just took delivery of my 2018 GTI. !!Everyone is...
Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.
May 26, 2021
I’m very impressed with the men that work behind the...
I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!
Feb 23, 2021
Friendly environment and excellent services! In...
Friendly environment and excellent services! In particular, the service department is helpful, caring, and professional. Only advice I have is that the sales agents could better trained.
Feb 03, 2021
Best car buying experience ever. Staff is amazing,...
Best car buying experience ever. Staff is amazing, friendly and knowledgeable. They helped us out of a car we didn’t want anymore and found us our dream truck.
Patrick Hope
Sales Manager
Oct 05, 2021
This was by far one of the best car buying experiences we...
This was by far one of the best car buying experiences we have had. William and Pat were very accommodating and a pleasure to work with. I think it took a total of 3 hours to sign and drive. Thank you for the great service at Allen Samuels Pat Hope and William!
Sep 01, 2021
Easy, non-pushy, very helpful, super nice. Tidy sales...
Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access
Sep 01, 2021
Absolutely the most stress free car purchase ever. They...
Absolutely the most stress free car purchase ever. They even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance.
William Fowler
Sales Professional
Oct 05, 2021
This was by far one of the best car buying experiences we...
This was by far one of the best car buying experiences we have had. William and Pat were very accommodating and a pleasure to work with. I think it took a total of 3 hours to sign and drive. Thank you for the great service at Allen Samuels Pat Hope and William!
Sep 01, 2021
Easy, non-pushy, very helpful, super nice. Tidy sales...
Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access
John McClain
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
Sep 13, 2021
Everyone is so wonderful and knowledgable here! I won’t...
Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.
Darnell Small
Receptionist
Aug 18, 2021
very clean dealership, staff is very knowledgeable. They...
very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends
Jul 08, 2021
The sales personnel were good but the service center...
The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.
Dylan Pratt
Automotive Technician
Sep 26, 2021
The staff was incredibly helpful and kind. I will...
The staff was incredibly helpful and kind. I will definitely be back when I need something
