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Robert Benge

Robert Benge

Service Director
181 Reviews
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Ryan Blackwell

Ryan Blackwell

Shop Foreman
116 Reviews
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Norris Evans

Norris Evans

Customer Relationship Manager
97 Reviews
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Dennis Self

Dennis Self

General Manager
63 Reviews
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Jeremiah Sharp

Jeremiah Sharp

Sales Professional
51 Reviews
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Faith Goodman

Faith Goodman

Service Advisor

Certified
40 Reviews
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Isaac Valencia

Isaac Valencia

Sales Professional
31 Reviews
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Michael Brown

Michael Brown

Automotive Technician
28 Reviews
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Domingo Garcia

Domingo Garcia

Marketing Manager
28 Reviews
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Christopher Bryant

Christopher Bryant

Automotive Technician
24 Reviews
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Andy Thrift

Andy Thrift

Automotive Technician
19 Reviews
View Bio
Blythe Sitton

Blythe Sitton

Service Advisor

Certified
18 Reviews
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William Fowler

William Fowler

Sales Professional
11 Reviews
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Patrick Hope

Patrick Hope

Sales Manager
10 Reviews
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Ryan Self

Ryan Self

Inventory Manager
4 Reviews
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Darnell Small

Darnell Small

Receptionist
4 Reviews
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Ash Patel

Ash Patel

Sales
1 Review
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Robert Benge

Robert Benge

Service Director
Dealership Experience 5 years 9 months
Industry Experience 5 years 9 months
Recent Reviews

May 15, 2022

Dealership Rating
Employee Rating

Robert and Blythe took great care of us.

Robert and Blythe took great care of us. Thorugh explanation of problem, final cost was exactly what estimate was for. Highly recommended! Always enjoy visiting with Norris.

May 14, 2022

Dealership Rating
Employee Rating

Dealer Issac is one of the nicest sales Agent I have come

Dealer Issac is one of the nicest sales Agent I have come in contact with. Issac with GM assistance, they went above and beyond when I had a issues during and after purchase of my 2015 Audi Q7. Thank you for all you help. Vonona Renee Lancaster

May 12, 2022

Dealership Rating
Employee Rating

Everyone at this facility is extremely polite, kind,

Everyone at this facility is extremely polite, kind, professional. I’ve dealt with a lot of dealerships before and I have to say, hands-down, they are among the top. Thank you guys for your complete and total care of my vehicle

Apr 14, 2022

Dealership Rating
Employee Rating

GM Dennis Self is great!

GM Dennis Self is great! Admin. Robert Benge is the first and only service mgr I have truly trusted in my 77 years. Never lead us wrong and treated us at all times like family! The best and never over sold anything. Sales Consultant Jeremiah Sharp Extremely cordial, helpful, and a class person Pat Hope in finance was very personable and we appreciate that

Mar 29, 2022

Dealership Rating
Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

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Ryan Blackwell

Ryan Blackwell

Shop Foreman
Dealership Experience 6 years 4 months
Recent Reviews

May 15, 2022

Dealership Rating
Employee Rating

Nice facility and generally friendly service personnel.

Nice facility and generally friendly service personnel. The older gentleman is very much appreciated. He is always welcoming and seems to care about the customer.

May 05, 2022

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The customer service has prompt responses and worked with

The customer service has prompt responses and worked with me on the price. They hit the job done.

May 02, 2022

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Great customer service.

Great customer service. Friendly people. Nice waiting room. Norris is an asset to your dealership.

Apr 13, 2022

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Staff was very helpful.

Staff was very helpful. Got my service done quickly. Very satisfied with Allen Samuels VW.

Mar 29, 2022

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Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

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Norris Evans

Norris Evans

Customer Relationship Manager
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Dealership Experience 4 years 7 months
Industry Experience 30 years 8 months
Recent Reviews

May 15, 2022

Dealership Rating
Employee Rating

Robert and Blythe took great care of us.

Robert and Blythe took great care of us. Thorugh explanation of problem, final cost was exactly what estimate was for. Highly recommended! Always enjoy visiting with Norris.

Apr 07, 2022

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Employee Rating

They did the work fine and we are happy with it, took

They did the work fine and we are happy with it, took over a month to get the part in, I had to keep calling everyday to get communication on it, only to be sent to the parts dept voicemail, who would never call me back. Finally I get a call from someone who told me a manager would call me back within a day, when that didn’t happen either I called and called back and finally got someone in parts only to tell me that that manager quit, he said my part was in and icould scheledue service. So I did, question is how long was my part in before some one noticed? Also when I went to pick up the car I was on a knee scooter, it was all the way at the back of the parking lot, no one brought it up for me, so I had to scoot myself in the wind to my car, all the way to back of the parking lot, also texted in twice to get updates on the vehicle during the repair, no one texted back until it was done, happy with work but customer service could use some way big improvements.

Jan 27, 2022

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This dealer takes care of you like family and is always...

This dealer takes care of you like family and is always willing to help. Generally I get a loaner too which helps greatly with day to day needs so you don’t have to sit with the car.

Jan 09, 2022

Dealership Rating
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Norris is a stand up guy. Always ready to please and make...

Norris is a stand up guy. Always ready to please and make sure folks are taken care of. Super nice guy and ready to talk cars if you’re interested.

Oct 18, 2021

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Employee Rating

friendly staff, quick service, and all around a great...

friendly staff, quick service, and all around a great place to get your car serviced and taken care of

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Dennis Self

Dennis Self

General Manager
Recent Reviews

Apr 14, 2022

Dealership Rating
Employee Rating

GM Dennis Self is great!

GM Dennis Self is great! Admin. Robert Benge is the first and only service mgr I have truly trusted in my 77 years. Never lead us wrong and treated us at all times like family! The best and never over sold anything. Sales Consultant Jeremiah Sharp Extremely cordial, helpful, and a class person Pat Hope in finance was very personable and we appreciate that

Apr 12, 2022

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Great dealership.

Great dealership. Jeremiah was one of the best sales associates I have ever come across. Service department & manager were also very professional.

Mar 29, 2022

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Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

Mar 11, 2022

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Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

Mar 06, 2022

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Exceptional service!

Exceptional service! This place makes you feel comfortable and prioritized. They take care of you in every way. But the thing I love most is feeling no pressure. They want to give me what I want and need, and that’s it. They truly listen and get the job done. They will work to find what you are looking for. They are knowledgeable. I learned more coming here than any other dealership ever (and I’ve been to a lot). Your in good hands here!

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Jeremiah Sharp

Jeremiah Sharp

Sales Professional
Contact Me
Dealership Experience 1 years 10 months
Recent Reviews

Apr 14, 2022

Dealership Rating
Employee Rating

GM Dennis Self is great!

GM Dennis Self is great! Admin. Robert Benge is the first and only service mgr I have truly trusted in my 77 years. Never lead us wrong and treated us at all times like family! The best and never over sold anything. Sales Consultant Jeremiah Sharp Extremely cordial, helpful, and a class person Pat Hope in finance was very personable and we appreciate that

Apr 12, 2022

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Employee Rating

Great dealership.

Great dealership. Jeremiah was one of the best sales associates I have ever come across. Service department & manager were also very professional.

Mar 06, 2022

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Exceptional service!

Exceptional service! This place makes you feel comfortable and prioritized. They take care of you in every way. But the thing I love most is feeling no pressure. They want to give me what I want and need, and that’s it. They truly listen and get the job done. They will work to find what you are looking for. They are knowledgeable. I learned more coming here than any other dealership ever (and I’ve been to a lot). Your in good hands here!

Feb 28, 2022

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Jeremiah was great.

Jeremiah was great. He answered all my questions, showed me multiple cars, and helped me pick the one that is perfect for me.

Feb 24, 2022

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Low pressure environment that immediately answered all

Low pressure environment that immediately answered all our questions accurately. Our sales advisor was friendly, accommodating and knowledgeable about his products

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Faith Goodman

Faith Goodman

Service Advisor

40 Reviews
Certified
Recent Reviews

May 19, 2022

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Employee Rating

The service for my car was quick and easy!

The service for my car was quick and easy! Everyone in the service center was super nice too!

May 10, 2022

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Easy online scheduling and courteous professional staff

Easy online scheduling and courteous professional staff that get me back in my car in a good amount of time!

May 10, 2022

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Would recommend and will continue to get my cars serviced

Would recommend and will continue to get my cars serviced here. They are always helpful and courteous every time I go.

May 07, 2022

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Talk with Customers.

Talk with Customers. Talk is Better than text. This did not work well for me

May 05, 2022

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The customer service has prompt responses and worked with

The customer service has prompt responses and worked with me on the price. They hit the job done.

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Isaac Valencia

Isaac Valencia

Sales Professional
Contact Me
Dealership Experience 1 years 10 months
Industry Experience 1 years 10 months
Recent Reviews

May 14, 2022

Dealership Rating
Employee Rating

Dealer Issac is one of the nicest sales Agent I have come

Dealer Issac is one of the nicest sales Agent I have come in contact with. Issac with GM assistance, they went above and beyond when I had a issues during and after purchase of my 2015 Audi Q7. Thank you for all you help. Vonona Renee Lancaster

Apr 19, 2022

Dealership Rating
Employee Rating

I experienced a dealership where the people we’re

I experienced a dealership where the people we’re friendly and they professional Ly helped me to purchase a vehicle. I would recommend the dealership to anyone who wants a great experience when purchasing a vehicle.

Apr 02, 2022

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Great experience!

Great experience! I love my "new" VW Bus! Would fo business with Allen Samuels again!!

Feb 17, 2022

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Great and Extremely Helpful!

Great and Extremely Helpful! Everything went smoothly from the first phone call to the Sales Manager until the car was driven off the lot.

Jan 05, 2022

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Stayed late to help me, they offered thier vehicle at a...

Stayed late to help me, they offered thier vehicle at a very acceptable price and was fair on trade in. Salesman was amazing and not pushy. Saleamanager was friendly and finance manager was amazing. Not a single complaint.

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Michael Brown

Michael Brown

Automotive Technician
Recent Reviews

May 05, 2022

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Employee Rating

The customer service has prompt responses and worked with

The customer service has prompt responses and worked with me on the price. They hit the job done.

Apr 08, 2022

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Everything was wonderful the people were very

Everything was wonderful the people were very professional and thank you very much. Thank you

Mar 29, 2022

Dealership Rating
Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

Mar 11, 2022

Dealership Rating
Employee Rating

Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

Feb 10, 2022

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Employee Rating

Allen Samuels treats Volkswagen owners with a warranty...

Allen Samuels treats Volkswagen owners with a warranty great! They will stay with you and spare no expense until any problem is fixed to your satisfaction. Did I mention at no cost to you?

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Domingo Garcia

Domingo Garcia

Marketing Manager
Dealership Experience 3 years 7 months
Industry Experience 4 years 5 months
Recent Reviews

Mar 29, 2022

Dealership Rating
Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

Mar 11, 2022

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Employee Rating

Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

Oct 13, 2021

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Absolutely love how welcoming the employees are, and the...

Absolutely love how welcoming the employees are, and the service is always preformed at 100%. I will keep returning over and over again!

Sep 13, 2021

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Everyone is so wonderful and knowledgable here! I won’t...

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced.

Jun 29, 2021

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This dealership is my favorite & I won't go anywhere...

This dealership is my favorite & I won't go anywhere else! Awesome people, I've been coming for years. Ryan and Robert are awesome in service, & Cam and Isaac were awesome in sales. Dennis was helpful with my trade in as well! Domingo, Chris, and Norris are great too!

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Christopher Bryant

Christopher Bryant

Automotive Technician
Recent Reviews

May 05, 2022

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Employee Rating

The customer service has prompt responses and worked with

The customer service has prompt responses and worked with me on the price. They hit the job done.

May 03, 2022

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Employee Rating

Salesman was so helpful, and made the process seamless.

Salesman was so helpful, and made the process seamless. Answered all my questions, made it so easy.

Mar 29, 2022

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Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

Mar 23, 2022

Dealership Rating
Employee Rating

Easy to schedule service online!

Easy to schedule service online! Fast service and very courteous staff! And a thank you note with a bottle of water and a snack were waiting in my car for me. Nice touch! But the best part is the staff never pressures me to do maintenance other than what I choose to do on that trip.

Mar 11, 2022

Dealership Rating
Employee Rating

Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

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Andy Thrift

Andy Thrift

Automotive Technician
Recent Reviews

May 12, 2022

Dealership Rating
Employee Rating

Everyone at this facility is extremely polite, kind,

Everyone at this facility is extremely polite, kind, professional. I’ve dealt with a lot of dealerships before and I have to say, hands-down, they are among the top. Thank you guys for your complete and total care of my vehicle

May 05, 2022

Dealership Rating
Employee Rating

The customer service has prompt responses and worked with

The customer service has prompt responses and worked with me on the price. They hit the job done.

Mar 29, 2022

Dealership Rating
Employee Rating

Parts and service haven’t contacted me back in about a

Parts and service haven’t contacted me back in about a month regarding my ordered part and to scheledue the needed service for my front bumper, have left over 5 messages with no response.

Mar 11, 2022

Dealership Rating
Employee Rating

Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

Feb 10, 2022

Dealership Rating
Employee Rating

Allen Samuels treats Volkswagen owners with a warranty...

Allen Samuels treats Volkswagen owners with a warranty great! They will stay with you and spare no expense until any problem is fixed to your satisfaction. Did I mention at no cost to you?

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Blythe Sitton

Blythe Sitton

Service Advisor

18 Reviews
Certified
Dealership Experience 8 months
Industry Experience 4 years 7 months
Recent Reviews

May 19, 2022

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Employee Rating

Very fast service, nice people!

Very fast service, nice people! We have always had a good experience. They even washed my car.

May 19, 2022

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Over all pleased.

Over all pleased. Car is working again. Found one trim piece had to be clipped in. No big deal though. Thank you guys!

May 15, 2022

Dealership Rating
Employee Rating

Robert and Blythe took great care of us.

Robert and Blythe took great care of us. Thorugh explanation of problem, final cost was exactly what estimate was for. Highly recommended! Always enjoy visiting with Norris.

May 15, 2022

Dealership Rating
Employee Rating

Nice facility and generally friendly service personnel.

Nice facility and generally friendly service personnel. The older gentleman is very much appreciated. He is always welcoming and seems to care about the customer.

May 12, 2022

Dealership Rating
Employee Rating

Very efficient and happy they got me in.

Very efficient and happy they got me in. I would recommend them to my friends

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William Fowler

William Fowler

Sales Professional
Recent Reviews

May 12, 2022

Dealership Rating
Employee Rating

Very happy with their service and personnel.

Very happy with their service and personnel. They are super friendly and helpful. Everything was explained well.

May 03, 2022

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Employee Rating

Salesman was so helpful, and made the process seamless.

Salesman was so helpful, and made the process seamless. Answered all my questions, made it so easy.

Mar 03, 2022

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Employee Rating

We had a very easy transaction plus everyone's been very

We had a very easy transaction plus everyone's been very helpful especially William! We're very happy with the service we got and also happy with our first car! More power to Allen Samuel's team!

Feb 23, 2022

Dealership Rating
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Dealership is clean and nice.

Dealership is clean and nice. New inventory is low like everyone. Overall it seams they are unorganized. Salesman was courteous and did a good job. Managers didn't seem to care. The new car did not have an owner's manual. I was told to go on line. But I made them order me one.

Jan 04, 2022

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Awesome Dealership! I would recommend anyone wanting to...

Awesome Dealership! I would recommend anyone wanting to purchase a new vehicle to stop buy and check it out! Great Salesman and you won’t feel pressured into anything you don’t want, like some of the other Dealerships!

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Patrick Hope

Patrick Hope

Sales Manager
Recent Reviews

May 03, 2022

Dealership Rating
Employee Rating

Salesman was so helpful, and made the process seamless.

Salesman was so helpful, and made the process seamless. Answered all my questions, made it so easy.

Apr 18, 2022

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Great customer service .

Great customer service .. friendly staff,.. helped me promptly on my issues with service contract.. car delivered within specified time after service..

Apr 14, 2022

Dealership Rating
Employee Rating

GM Dennis Self is great!

GM Dennis Self is great! Admin. Robert Benge is the first and only service mgr I have truly trusted in my 77 years. Never lead us wrong and treated us at all times like family! The best and never over sold anything. Sales Consultant Jeremiah Sharp Extremely cordial, helpful, and a class person Pat Hope in finance was very personable and we appreciate that

Feb 23, 2022

Dealership Rating
Employee Rating

Dealership is clean and nice.

Dealership is clean and nice. New inventory is low like everyone. Overall it seams they are unorganized. Salesman was courteous and did a good job. Managers didn't seem to care. The new car did not have an owner's manual. I was told to go on line. But I made them order me one.

Feb 17, 2022

Dealership Rating
Employee Rating

Great and Extremely Helpful!

Great and Extremely Helpful! Everything went smoothly from the first phone call to the Sales Manager until the car was driven off the lot.

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Ryan Self

Ryan Self

Inventory Manager
Recent Reviews

Jun 04, 2021

Dealership Rating
Employee Rating

Just took delivery of my 2018 GTI. !!Everyone is...

Just took delivery of my 2018 GTI. !! Everyone is friendly & professional. I recommend this dealership to anyone looking for a great place to conduct business.

May 26, 2021

Dealership Rating
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I’m very impressed with the men that work behind the...

I’m very impressed with the men that work behind the counter. They were all very helpful. I didn’t wait long either. Thank you Allen Samuels!

Feb 23, 2021

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Friendly environment and excellent services! In...

Friendly environment and excellent services! In particular, the service department is helpful, caring, and professional. Only advice I have is that the sales agents could better trained.

Feb 03, 2021

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Best car buying experience ever. Staff is amazing,...

Best car buying experience ever. Staff is amazing, friendly and knowledgeable. They helped us out of a car we didn’t want anymore and found us our dream truck.

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Darnell Small

Darnell Small

Receptionist
Recent Reviews

Mar 11, 2022

Dealership Rating
Employee Rating

Everyone was really nice my oil change was done in no

Everyone was really nice my oil change was done in no time at all and really enjoyed the complimentary snacks and car wash I would definitely recommend

Dec 24, 2021

Dealership Rating
Employee Rating

The customer service at Allen Samuels is exceptional....

The customer service at Allen Samuels is exceptional. The staff members are true professionals who ensures customer satisfaction to everyone.

Aug 18, 2021

Dealership Rating
Employee Rating

very clean dealership, staff is very knowledgeable. They...

very clean dealership, staff is very knowledgeable. They were done in a timely manner and they washed and vacuumed. would recommend to family and friends

Jul 08, 2021

Dealership Rating
Employee Rating

The sales personnel were good but the service center...

The sales personnel were good but the service center lacks attention to detail, we've had to come back multiple times for the same work.

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Ash Patel

Ash Patel

Sales
Recent Reviews

Feb 10, 2022

Dealership Rating
Employee Rating

We highly recommend Allen Samuels Volkswagen for anyone...

We highly recommend Allen Samuels Volkswagen for anyone looking to buy. Bobby and Ash were very helpful and had us in and out in under an hour.

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    William Fowler

    William Fowler

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    Jeremiah Sharp

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    Patrick Hope

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